Any information and data that you, as a user, provide through the website www.montisrealestate.com is fully protected under the terms of this Privacy Policy, in accordance with the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGD
DATA CONTROLLER
In accordance with the provisions of the GDPR and the LOPDGDD, MONTIS REAL STATE informs the data subject that any personal data provided at any time and voluntarily to MONTIS REAL STATE will be included in the personal data files owned by MONTIS REAL STATE 1987 SLU, for the purpose of updating our databases, providing the requested service, invoicing, responding to inquiries, as well as for commercial, informational, and/or promotional purposes related to our services.
HOW DO WE COLLECT PERSONAL DATA?
MONTIS REAL STATE collects personal data provided through: Contact forms on the website , Service request forms included on the website, Our email addresses, Telephone contact
– Contact forms: A contact form is available where users can submit inquiries. To respond,
we will use the email address or telephone number provided by the user.
WHAT DATA DO WE COLLECT?
Through the website, email, and telephone, MONTIS REAL STATE collects:
– Identification data: name, surname, email, address, phone number, company name, VAT number (CIF), and national ID (DNI)
– Billing data
– Data included in the email subject line-
Outside the website, MONTIS REAL STATE collects:
– Identification data: name, company name, address, DNI, CIF, phone number, and email address
– Billing data
– Property data
The requested personal data is mandatory. Refusal to provide it will make it impossible to
provide the contracted services or respond to inquiries.
PURPOSE AND STORAGE PERIOD OF DATA
MONTIS REAL STATE collects and processes personal data for the following purposes:
– Customer registration and management: to provide the contracted service. Data will be retained for the duration of the contractual relationship, unless otherwise required by law.
– Response to inquiries: to respond to user questions submitted via the website.
– Exercise of ARCO rights
– Marketing and/or commercial purposes (newsletter): to send commercial communications from MONTIS REAL STATE.
– Customer service
If you do not agree with any of the above purposes, you may contact us at info@montisrealstate.com
LEGAL BASIS FOR PROCESSING
The legal basis for processing your data is the performance of the contracted service. Sending commercial communications about similar products or services is based on the company’s legitimate interest.
Sending commercial communications about non-similar products or services is based on user consent, which may be withdrawn at any time.
DATA RETENTION PERIOD
We retain your data for the following periods:
– Indefinitely
– Until the data subject requests otherwise
DISCLOSURE OF DATA TO THIRD PARTIES
MONTIS REAL STATE may share personal data with:
– Advisors
– Public Administration
– Web developers
– Management software providers
– Companies within the MONTIS MAS & CO group
The data provided will not be transferred to third parties except in cases where there is a legal obligation, and they will be retained for the time necessary to handle your request as long as you do not indicate otherwise by exercising your right of cancellation, or for the time necessary to comply with legal obligations.
As data processors, we have contracted the following service providers, who have committed to comply with the applicable data protection regulations at the time of their engagement:
– Public bodies, Tax Agency, Judges and Courts, and generally competent authorities, when MONTIS REAL STATE is legally obliged to provide them.
– Google LLC, with registered office at 1600 Amphitheatre Parkway, 94043, Mountain View (California), United States, which provides GSuite services, consisting of cloud computing and email services.
The privacy policy and other legal aspects of this company can be consulted at the following link: https://www.google.com/intl/es/policies/privacy/
Google participates in and has certified compliance with the framework of the agreement between the U.S. and the European Union called Privacy Shield, having committed to subject all personal information received from European Union member countries to the principles derived from Privacy Shield.
You can obtain more information about Privacy Shield on the website of the U.S.
Department of Commerce: https://www.privacyshield.gov/welcome
Likewise, you can verify Google’s adherence to Privacy Shield at the following link:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Activ
e
– Apart from the above data disclosures, MONTIS REAL STATE works with some third-party service providers who have access to your personal data and who process said data on behalf and for account of MONTIS REAL STATE, as a result of the provision of their services.
YOUR RIGHTS
You may exercise your rights by contacting MONTIS REAL STATE free of charge at info@montisrealstate.com, attaching a copy of your ID, or by calling +34 672 330 899.
You may exercise the following rights:
– Withdraw consent at any time
– Obtain confirmation as to whether we are processing your personal data
– Access your personal data
– Rectify inaccurate or incomplete data
– Request deletion of your data
– Restrict processing of your data
– Request cancellation of all your data
You may also withdraw your consent at any time and, if necessary, file a complaint with the Spanish Data Protection Agency (AEPD).
SECURITY
MONTIS REAL STATE uses appropriate technologies to protect your personal data. Our website is hosted on secure servers protected against common attacks. However, no technology is completely invulnerable, and users should take appropriate measures to maintain the security of their data.
We have implemented the necessary technical and organizational security measures to ensure compliance with data protection regulations.
CONFIDENTIALITY
MONTIS REAL STATE is obliged under the GDPR to maintain confidentiality regarding personal data, even after the business relationship ends. This obligation extends to all staff and any other information accessed during service provision.
ACCEPTANCE AND CONSENT
The user declares that they accept and consent to the processing of their data by MONTIS REAL STATE for the purposes set out in this Privacy Policy. The user also confirms having been informed about data protection conditions.
Consent may be withdrawn at any time by contacting info@montisrealstate.com.